WINNERS ANNOUNCED:
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The winners of the TheStadiumBusiness Awards 2012 were announced tonight, at a glittering Gala Awards Evening held in Turin, Italy. //Read More
Who is a future leader? Who’s going on to greater things? The Rising Star Award identifies a young stadium industry //Read More
The Aspire Group hired Michael Meitin in September 2009 to bring to Europe the customer service retention engagement and relationship //Read More
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"We are incredibly honoured and humbled to win the category of Venue of the Year at the 2011 Stadium Business Awards…"
Lee Zeidman,
General Manager, STAPLES Center
"It is absolutely fantastic that Everton has been recognised in the Community category at the most prestigious stadium awards in the sporting calendar..."
Denise Barrett-Baxendale,
Chief Executive, Everton in the Community
"We are most delighted to be honoured by our colleagues in the industry – and we will remain energetic in our approach."
Jacques Grobbelaar,
Executive Chairman, Stadium Management SA (Pty) Ltd
"I am very honoured to have been given the prestigious ‘Executive of the Year” award. I thank TheStadiumBusiness Awards for inspiring all of us in the football industry to raise the standards year on year."
Ebru Koksal,
General Manager, Galatasaray AS
"I am delighted to be honoured as the first recipient of the Rising Star award by The Stadium Business Awards judges. It is inspiring for Young Entrepreneurs to be recognized for their passion and commitment to the Sports and Entertainment Industry..."
Steven Salm,
General Manager, Maple Leaf Sports and Entertainment Ltd
"We are delighted that Aviva Stadium has been honoured by our peers in the stadium industry. The Stadium Business Award 2011 for New Venue is a significant accolade of which we are very proud…"
Martin Murphy,
Stadium Director, Aviva Stadium.
"Daktronics is proud and excited to be acknowledged for such achievements… the award represents the commitment of Daktronics for the higher level of service and quality."
Mike Charles,
Sales Representative, Daktronics
Winners in focus: Wembley Stadium’s Crowd Safety Team
Wednesday, November 30, 2011
One of 18 awards presented at 2011 Gala Awards Evening, held at FC Barcelona’s stunning Camp Nou stadium this past June, TheStadiumBusiness Awards’ Safety and Security Award recognises “the continued effort of a venue or organisation to ensure the safety, comfort and security of sports venue patrons.”
And, after welcoming over 7 million people through the doors of the iconic North London venue since its opening in 2007, the TheStadiumBusiness Awards Safety and Security Award for 2011 was presented to Wembley Stadium’s Crowd Safety Team (CST).
Our 2011 Awards judging panel commended Wembley ‘for delivering world-class stadium safety and security on a massive scale, providing an effective and efficient way of managing risk and legal obligations, and for being the stable backcloth for a great customer day out at local and global events’.
Wembley Stadium’s Senior Operations Manager Peter Swordy was on hand in Barcelona to collect the accolade (pictured above left).
And, after seeing Peter return with the Awards trophy, Wembley’s Nick Woodhouse (pictured with Peter, above centre), Event Day Safety Officer and Head of Health & Safety Compliance at the stadium, spoke of his elation at receiving the award: “We are delighted that the achievements of Wembley Stadium’s Crowd Safety Team have been recognised by our peers in the industry – international stadium and sports professionals, operators and promoters.”
Comprising a mixture of 1,600 in-house and external safety and security staff, the CST are charged with looking after the safety and comfort of 90,000 spectators and 5,000 other stadium staff, on event days. So just how does Nick’s team go about this seemingly massive task?
“We always aim to get better and improve on what we do through developing great stakeholder relationships, long range planning, detailed briefings, continuous learning, feedback and quality assessment,” offered Nick. “We contract with good staff providers who are directed to deliver to a high standard. We invest a great deal of time, effort and resources in our in house Crowd Safety Managers and they repay our trust with high standards of resilience, dedication and professionalism.”
To further celebrate the achievement and recognise the contribution of the entire team, the venue commissioned special pin badges (pictured above right) to be made; now sported with pride on the lapels of the Crowd Safety Team’s uniforms!
“The lapel badges are a fantastic way to recognise the Award, so we’re delighted that Wembley have decided to commemorate the achievement in this way,” said Ian Nuttall, founder and chair of the Awards.
“Congratulations, once again, to Peter, Nick and the entire Wembley Stadium Crowd Safety Team, and indeed to all of 2011 shortlisted nominees and prize winners. And we look forward to once again celebrating leadership, innovation and achievement in our industry with our 2012 Awards!”
TO READ MORE ABOUT THE SUCCESSES OF ALL 2011 AWARD WINNERS, DOWNLOAD OUR 2011 WINNERS’ REVIEW PDF HERE:
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